Patient Testimonials

Radiant Smiles @ Floral Vale

4.15 out of 5 stars based on 46 reviews

Patient Review

I have had several dentists in my 64 years. There was only one that I liked and he retired. I started seeing Dr Metz a few years ago and he and his staff are just terrific. I am extremely happy I found them.

- Roger Gindin

Google Verified Review
5 out of 5 stars by Roger Gindin on

Patient Review

I am new to the area and was surprised at the lack of consideration that was made for a new patient. I guess this practice is making cash hand over fist since they do not even take the time to record a new patient (I called and booked the appointment and they neglected to take my phone number) and accommodate a simple cleaning! So I go to my evening appointment, which was booked about 3 weeks earlier, and they tell me when I walk in the door that they want to reschedule because of my insurance?! I had faxed over my insurance when I scheduled my appointment so this should not have been a problem to begin with. I just wanted my teeth cleaned, so they said I would have to pay them in advance, and then when my insurance switched them to my primary, they would then issue me a refund. Wonderful. I paid out of pocket and was then reimbursed when I called to make sure that I would get the refund since things seem a bit disorganized over there, I did want to be forgotten. The six month follow up cleaning was scheduled at the end of my appointment. When it came time for my appointment I was called the day of and told that the girl called in sick and they would reschedule me a month out from my date (making it 7 months since my last cleaning). Unfortunately, I then had a personal scheduling issue, so I called to change my appointment and she wanted to book me 2 months out! I don't know how they are even this busy. There was state of the line equipment and the staff seems nice, but the scheduling is ridiculous. I just can't imagine waiting 9 months to get my teeth cleaned. Its a shame. and on a snotty note, their waiting room looks like it was straight out of 1985....going to try a new dentist in the area. Sorry I went here in the first place.

- Megan Haller Keenan

Google Verified Review
1 out of 5 stars by Megan Haller Keenan on

Patient Review

At 64 yr. old I found an awesome dentist who is very kind and compassionate. I don't want him to think I like him. He might get a big head! He is truly a God send!

- warren gilbert

Google Verified Review
5 out of 5 stars by warren gilbert on

Patient Review

Dr. Metz is an amazing very gentle and painless dentist. He does an absolutely amazing job and made me feel comfortable and safe!

- Matt Metz

Google Verified Review
5 out of 5 stars by Matt Metz on

Patient Review

Not the best, the hygienist was friendly but the dentist not so much, the facility is a little weird too now that the business in the front closed down.

- Ben Newman

Google Verified Review
2 out of 5 stars by Ben Newman on